PUBG Mobile questions, notices, and more

PUBG Mobile is available for you to play. Its gameplay is similar to the original, PlayerUnknown’s Battlegrounds game. The official mobile version of PlayerUnknown’s Battlegrounds game is being handled by Tencent. They also support any question that you ask. If you want, you can send your issues and you will get useful answers.

The best option for assistance is through the in-game Customer Service icon in the settings menu.

In case you are getting problems with joining PUBG game or before you install it, you are able to visit the community channels below so you will find solutions for your matters and follow notices that are recently occurring.

  • PUBG Mobile Facebook
  • PUBG Mobile Twitter

If you have any inquiries, you should submit a ticket to the following address: PUBGMOBILE_CS@tencentgames.com

Your interest in PUBG Mobile game will be appreciated. Hope more people in more countries around the world can enjoy PUBG Mobile without difficulty!

Related Games

PUBG: A Full Letter from the Anti-Cheat Team
PUBG: A Full Letter from the Anti-Cheat Team
April 2, 2019

PUBG is still expanding its popularity all over the world even though it has been already released for months. Due to its never-ending popularity, it is unavoidable for the game itself to experience hacking/cheating problems. Players, who have been playing PUBG game for a while, can now check out some anti-cheat...

Unable to connect
Unable to connect to the server and play PUBG and...
September 17, 2018

Unable to connect to the server and play PUBG and the firewall may also block the connection If you are longing to experience the fun match in the PlayerUnknown's Battlegrounds game but you cannot connect to the server while the firewall also blocks your connection, you'd better follow the guides...

PUBG Console Update 4.2 - Patch Notes
PUBG Console Update 4.2 – Patch Notes
September 13, 2019

Console Update 4.2 - PUBG PC Patch Notes Visit Console Update 4.2, a new PUBG Console Update, and hop into the PTS Patch Notes for free! Do not forget to follow the big announcement from the developer's segment on “Inside Xbox” from August 19. They eventually start Season 4 on...

Download and Install PUBG Mobile on iOS
Download and Install PUBG Mobile on iOS(iPhone/iPad)
March 19, 2019

There is no denying that PUBG Mobile is one of the hottest mobile app games these days. It is the mobile version of PUBG PC and it is well designed for iOS mobile devices. Players, who are the loyal fans of this Battle Royale game, should grab a chance to...