Support

If you have experienced issues when playing PlayerUnknown's Battlegrounds game, do not forget to come to PUBG Support to find the best solutions and their cause.

You bought a crate or key for PUBG but you did not receive it
You bought a crate or key for PUBG but you did not receive it
October 24, 2018

Solutions to receive a crate or key after you bought If you acquired a crate or key so you can use in PUBG game but you did not obtain it, you should submit a ticket to the support channel at the following address Do not forget to fill out the...

How do I report errors in PUBG?
How do I report errors in PUBG?
September 24, 2018

How to report errors in PUBG How do I report errors in PUBG? While you are playing PUBG game against hundreds of people around the world, you can spot an error during the gameplay. If you detect that case, quickly capture a screenshot or record a video. When you send...

How to report a replay while playing PUBG
How to report a replay while playing PUBG
September 21, 2018

How to report a replay when playing PUBG How to report a replay while playing PUBG If you did not seize the opportunity to report after the PlayerUnknown's Battlegrounds game ends, you are able to do that on the replay. We will bring the way to inform those issues during...

Illegal program use
The player in PUBG who reported it as an illegal program user was not restricted.
September 19, 2018

The player in PUBG who reported it as an illegal program user was not restricted. Illegal program use Battlegrounds are trying and working to eliminate all of the illegal programs currently. Every report that you have submitted will be check. The team will embark on carrying out their job with...

Unable to connect
Unable to connect to the server and play PUBG and the firewall may also block the connection
September 17, 2018

Unable to connect to the server and play PUBG and the firewall may also block the connection Unable to connect If you are longing to experience the fun match in the PlayerUnknown's Battlegrounds game but you cannot connect to the server while the firewall also blocks your connection, you'd better...

Xbox versions
Supported Xbox versions for PlayerUnknown’s Battlegrounds game
September 15, 2018

PlayerUnknown's Battlegrounds is an MMO Battle Royale game developed and published by PUBG Corporation. It provides several exciting modes. In which, you have to defend against hundreds of aggressive players throughout the world and become the last standing man. The awesome PUBG game was released for Microsoft Windows and for...

hacks or cheating programs in PUBG
If you’ve been banned because of hacks or cheating programs in PUBG although you’ve never used them
September 12, 2018

If you've been banned when you do not use any hack or cheating program in PUBG Hacks or cheating programs in PUBG Come to PlayerUnknown's Battlegrounds game you will have the chance to discover a lot of fun moments. However, many of you may feel very unpleasant when you are...

PUBG Event Mode: War
PUBG Event Mode: War
August 18, 2018

PUBG Event Mode: War Wars in PlayerUnknown's Battlegrounds game will allow people to join three 10-player squads. After you join your group, you need to defeat the opponents in order to take over the map in Erangel. Note that the first faction that gains enough 200 points will win! In...

Where to get the Fever and Militia crates in PlayerUnknown's Battlegrounds
Where to get the Fever and Militia crates in PlayerUnknown’s Battlegrounds
August 18, 2018

In PlayerUnknown's Battlegrounds game, the Fever and Militia crates will be active with the update on February 22, 2018. They are published in order to mark the start of a new season. In which, you are able to get the Militia at random through weekly gifts (together with Survivor, Biker,...

PUBG Global Invitational Berlin 2018
PUBG Global Invitational Berlin 2018
August 18, 2018

PUBG Global Invitational Berlin 2018 PUBG Global Invitational is the earliest major esports tournament. It will be controlled by PUBG Corp. In that series, 20 top professional teams all over the world will gather and play against each other in order to own $2 million in prizes. Event Dates: July...

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